Seth’s Blog

...is a clock that's wrong. Randomly fast or slow. If we know exactly how much it's wrong, then it's not so bad. If there's no clock, we go seeking the right time. But a wrong clock? We're going to…

Seth’s Blog

Crash diets don't work. They don't work for losing weight, they don't work for making sales quota and they don't work for getting and keeping a job. The reason they don't work has nothing to do with…

Seth’s Blog

This is a special sort of get together, similar to the meeting where you organize people to figure out the best way to take advantage of an opportunity. In both cases, amateurs usually run the…

Seth’s Blog

The complement to the brilliant strategy is the thankless work of lower-leverage detail. An organization with feet on the street and alert and regular attention to detail can build more trust and…

Seth’s Blog

Are you letting other people talk to your customers? At the big box pet store they have a vet's office in the back. Ask the lonely woman at the counter, "Excuse me, do you know where the leashes…

Seth’s Blog

We often point to competition as a tool to bring out the best in people. You will run faster or work harder or fight more ferociously if there's someone breathing down your neck or a record to be…

Seth’s Blog

Is there a human being alive who is capable of getting to an airplane who doesn't know how to buckle his seatbelt? Given that we have 100% seatbelt understanding among the flying population, why do…

Seth’s Blog

Those are pretty much the only two choices. Being judged is uncomfortable. Snap judgments, prejudices, misinformation... all of these, combined with not enough time (how could there be) to truly know…

Seth’s Blog

It turns out that the light fixtures a builder used in my kitchen a few years ago have all begun to fail. One by one, each one stops working. My guess is that he has no idea, and continues to…

Stupid and lazy

via Seth's Blog(Is it that you can't do it or perhaps you don't want to do the work?) When I was in college, I took a ton of advanced math ...

The atomic method of creating a Powerpoint presentation

via Seth's BlogThe typical person speaks 10 or 12 sentences a minute. The atomic method requires you to create a slide for each sentence. For ...

Open conversations (or close them)

via Seth's BlogA guy walks into a shop that sells ties. He's opened the conversation by walking in. Salesman says, "can I help you?" The ...